ICE CREAM PERFECTION
DELIVERED TO YOUR DOOR
Order a box of four pints.
We ship on Mondays, Tuesdays, and Wednesdays.
Your ice cream will be delivered in 1-2 days!
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DETAILS/FAQ
We ship on Tuesdays from our location in Seattle to destinations within the continental United States. Orders received by 10:00AM Pacific time on Monday will go out the next day. Orders received throughout the week will ship the following Tuesday.
After your ice cream ships, it will reach your door in 1-2 days. Delivery time and costs depend on the delivery destination. Shipping starts at $12 to WA; $15 to OR, ID, MT, NV, UT; $30 to CA and $60 to all other US lower-48 states.
What goes into shipping charges?
We know that shipping ice cream can be expensive! To ensure your ice cream stays perfectly frozen during transit, it will arrive in a custom insulated cooler box packed with enough dry ice to keep everything frozen through the day of delivery. A hefty block of dry ice can keep ice cream frozen for up to two travel days, so we are limited to shipping options that guarantee delivery in 1-2 days. We are a small business and shipping is expensive for us right now, but as we grow, we will pass on our shipping savings to you!
How do I best enjoy my ice cream when it arrives?
Please make sure you collect your ice cream by the evening on the day it is delivered. Your ice cream is shipped with enough dry ice to ensure that it will stay frozen through the end of the delivery day. Dry ice actually keeps products much colder than your freezer, so when you receive your package, the ice cream will be frozen solid and not ready to consume right away. Remove the pints from the shipping carton and place them in your freezer. After about 2 hours in your freezer, the pints should be at perfect serving temperature.
What if there's a problem with my order?
If you need to make a change to an order after placing it, please contact us immediately and we will make every effort to change or cancel your order before it is shipped. If there is something wrong with the ice cream you receive, let us know and we'll make it right. We will gladly reship your ice cream or issue a refund, whichever you prefer. We cannot accept returns.